I find it.
I fix it.
You profit.
I am an org effectiveness and change consultant. I work with clients to help fix problems in their business and sustain success.
Increase productivity, reduce turnover, improve profitability, increase cash-flow. I specialise in organisations that are growing but experiencing some growing-pains.
If this sounds like your organisation give me a shout and let's discuss how
I can help.
'UK small businesses are missing out on growth worth 7.9% of their annual revenue, equating to approximately £121,272 in potential revenue each year per firm'
The Growth Gap, report by Intuit Quickbooks, November 25
Businesses typically grow their margins in two primary ways: increasing revenue (such as through market growth or better pricing) and reducing internal inefficiencies such as:
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inefficient processes,
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decision fatigue,
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staff attrition,
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poor inventory management,
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ways of working causing errors and rework
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Exciting growth. Designed.
20 years cross-sector experience in designing structures, processes, and cultures that enable teams to innovate, perform at their best and adapt to change.
Where things often get stuck
Everything waits for CEO approval. Team can't move forward. Momentum dies. Strategic work gets pushed aside for decision-making firefighting.
1. Decision Stuck-Points
2. Revenue Stuck-Points
You win the work but can't deliver it profitably. Sales promises what delivery can't scale. Value gets created but stuck before you capture it.
3. Delivery Stuck-Points
Projects take 3x longer than they should. Unclear processes mean everything's done differently each time. Lots of rework. Quality inconsistent.
4. People Stuck-Points
Good people hit a frustration ceiling and leave. The chaos or lack of growth opportunity becomes too much. Then you're constantly recruiting and re-training.
5. Coordination Stuck-Points
Everything needs 5 meetings and 10 emails. Time wasted aligning because structure and decision rights aren't clear. Everyone's coordinating, nobody's delivering.
6. Information Stuck-Points
Knowledge trapped in people's heads. Right hand doesn't know what left hand is doing. Same mistakes repeated because learning doesn't spread.
We can unstick these things together
1
Business Design
I help you shape strategy and innovations for your market, gain clear direction based on real insights through the lens of your customers and partners.
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Help map your system, design opportunities and build value propositions.
2
Org Design
Design services which have impact and deliver a good experience for customers.
Help you structure your teams and organisation well to deliver effectively and efficiently
3
Facilitation and Skills Building
Facilitate problem-solving or envisioning days for your teams to help them gain fresh insights and innovative ideas.
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Build internal problem-solving design capability.
